Refund policy

Return and Refund Information

We accept returns for products that are unused, boxed and in new condition for 14 days after receiving any of our products.  Products that are opened, unpackaged or used are not returnable.

Customer pays for and provides return shipping along with a 20% restocking fee. Please send us an email through our contact form for return shipment information.

All final sale items are just that, final sale and cannot be returned.

We do NOT accept exchanges.   Under extenuating circumstances, if a product is unused, boxed and in new condition within 30 days after receiving the product, we will consider an exchange.  Exchanges incur a 20% restocking fee and return shipping is paid by the customer.

For warranty information or if your product is defective, visit our warranty page.

For our sleep trial terms for mattresses, visit our sleep trial terms page.